Privacy Policy

Information collected

When you use our contact form, we collect the information you choose to provide: first and last name, email address, mobile number, renovation area, project stage, project details, and your SMS preferences. When you enroll in SMS, we record the phone number, the selected message categories, the consent timestamp, the source page, the consent disclosure version, your browser user agent, and your IP address where available.

How information is used

• To respond to your renovation planning questions and project requests.
• To send the SMS categories you selected, and only those categories.
• To maintain records of consent and opt-out requests.
• To operate and improve this website.

SMS communications

SMS is optional. Available categories are:

• Account notifications: I agree to receive account notifications text messages from Renovation Grove related to my renovation planning requests, such as guide delivery, request confirmations, opt-in confirmations, opt-out confirmations, and replies to HELP requests, sent to the mobile number I provided. Message frequency varies based on account activity. Message and data rates may apply. Reply STOP to cancel or HELP for help. Consent to receive these messages is not a condition of any purchase. See our Privacy Policy and SMS Terms of Service. Renovation Grove does not sell, share, or transfer phone numbers or consent data to contractors, home service providers, lead aggregators, or third-party marketers. Frequency: message frequency varies based on account activity.
• Marketing messages: I agree to receive recurring marketing SMS messages from Renovation Grove, including announcements about new Renovation Grove guides, planning tools, and website resources. Message frequency varies, generally up to 4 messages per month. Message and data rates may apply. Reply STOP to cancel or HELP for help. My information will not be sold, shared, or transferred to any third party. See our Privacy Policy and SMS Terms of Service. Consent is not a condition of receiving the guide or any other content. Frequency: generally up to 4 messages per month.

Msg & data rates may apply. Reply STOP to cancel or HELP for help. See the SMS Terms of Service.

Mobile opt-in information

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes will not be sold, shared, rented, released, or transferred to third parties for marketing, lead generation, or promotional purposes.

Renovation Grove does not sell homeowner information and does not share it with any third party for marketing or promotional purposes.

Cookies and analytics

This website may use essential cookies and basic analytics to understand site usage. You can control cookies through your browser settings.

Data retention

We keep inquiry information and consent records only as long as needed to respond to you, maintain compliance records, and meet legal obligations.

Opt-out rights

You may opt out of SMS at any time by replying STOP, UNSUBSCRIBE, CANCEL, END, QUIT. You may also email inquiries@renovationgrove.com to request access to or deletion of your information.

Security

We use reasonable administrative and technical measures to protect information. No method of transmission or storage is completely secure.

Children's privacy

This website is intended for adults. We do not knowingly collect information from children under 13.

Third-party links

Our content may link to other websites. We are not responsible for their privacy practices.

Policy changes

We may update this policy. Changes take effect when posted on this page.

Contact information